Terms & Conditions

Last Updated: 18/06/2026
 
1. INTRODUCTION
Welcome to Infinity Factor Ltd ("we", "us", "our").
These Terms and Conditions govern your use of our website, content, consultations, coaching services, programmes, resources, and related materials.
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website.
 
2. ABOUT INFINITY FACTOR
Infinity Factor provides holistic health and wellbeing coaching, education, mentoring, lifestyle guidance, and personal development services designed to support health, fulfilment, purpose, performance, and quality of life.
The information provided on this website is intended for educational and informational purposes only.
 
3. NO MEDICAL ADVICE
Infinity Factor does not provide medical diagnosis, treatment, prescriptions, emergency care, psychotherapy, or regulated healthcare services.
The content on this website should not be interpreted as medical advice.
Although all data and communication between the client and the service provider is confidential. Nothing on this website creates a doctor-patient relationship.
You should always seek advice from an appropriately qualified and registered healthcare professional regarding medical concerns.
If you are experiencing a medical emergency, contact emergency services immediately.
 
4. ELIGIBILITY
You must be at least 18 years old to use our services unless accompanied by a parent or legal guardian who provides consent.
By using this website, you confirm that you have the legal capacity to enter into binding agreements.
 
5. INTELLECTUAL PROPERTY
All website content, including but not limited to:
• Text
• Logos
• Graphics
• Videos
• Images
• Downloads
• Coaching frameworks
• Educational materials
• Branding
are the intellectual property of Infinity Factor unless otherwise stated.
You may not reproduce, distribute, modify, sell, or exploit any content without prior written permission.
 
6. ACCEPTABLE USE
You agree not to:
• Use the website unlawfully.
• Attempt to gain unauthorised access to systems.
• Upload malicious software.
• Copy or distribute content without permission.
• Misrepresent your identity.
• Interfere with website functionality.
We reserve the right to restrict access to users who violate these terms.
 
7. BOOKINGS AND CONSULTATIONS
Booking a consultation does not guarantee acceptance as a client.
Infinity Factor reserves the right to decline services where coaching is not appropriate.
All consultations and programmes are subject to availability.
Further agreements may apply to coaching services purchased through the website.
 
8. FEES AND PAYMENTS
Prices displayed on the website are subject to change without notice.
Payment must be received before services commence unless otherwise agreed in writing.
Failure to pay may result in cancellation or suspension of services.
 
9. REFUND POLICY
Due to the personalised nature of coaching services, consultations, planning, and programme development, fees are generally non-refundable once services have commenced.
Any refunds granted are entirely at the discretion of Infinity Factor.
 
10. USER-GENERATED CONTENT
If you submit testimonials, comments, feedback, reviews, or other content, you grant Infinity Factor a non-exclusive right to use such content for marketing, educational, and business purposes.
We reserve the right to remove content that is offensive, misleading, unlawful, or inappropriate.
 
11. THIRD-PARTY LINKS
This website may contain links to third-party websites.
Infinity Factor does not control and is not responsible for the content, accuracy, security, or privacy practices of third-party websites.
Accessing third-party websites is at your own risk.
 
12. DISCLAIMER OF WARRANTIES
The website and all content are provided on an "as is" and "as available" basis.
Infinity Factor makes no guarantees regarding:
• Accuracy
• Completeness
• Reliability
• Availability
• Suitability for any purpose
Use of the website is entirely at your own risk.
 
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Infinity Factor shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
• Use of the website
• Reliance upon website content
• Participation in coaching services
• Technical interruptions
• Loss of data
• Business losses
• Personal decisions or actions
Users accept full responsibility for their own decisions and outcomes.
 
14. PRIVACY
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, stored, and used.
 
15. MODIFICATIONS
Infinity Factor reserves the right to modify these Terms and Conditions at any time.
Updated versions will be published on this website.
Continued use of the website following updates constitutes acceptance of the revised terms.
 
16. GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 
17. CONTACT INFORMATION
Infinity Factor
Email: joshua@infinityfactor.co.uk
Website: www.infinityfactor.co.uk
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.